General FAQs

  • Morocco’s weather varies depending on the time of the year & where you are in the country.

    Overall, the best months to travel are March, April, May and September, October, November. These months are usually temperate, dry, and beautiful!

    When designing any trip we always take into account the expected weather for the time of year and the itinerary.

  • Morocco is a safe, stable & tolerant country, governed under a Constitutional Monarchy.

    Police presence and undercover security, especially in popular spots, gives an added sense of safety & reassurance.

    Our itineraries focus on authentic, boutique experiences, that largely avoid the crowds & well trodden paths of the big buses (That being said it's impossible to totally avoid crowds in some places!).

    Our Moroccan team & local partners are professionals who are vastly experienced, fully licensed and savvy to local conditions. You’ll have one of our fabulous licensed Tour Leaders and experienced drivers accompanying you, whether you’re on a hosted tour or private trip.

    Our team is constantly tuned in and monitoring things, both on the ground as well as worldwide. With more than 25 year experience we have strategies prepared in the unlikely event of an emergency or changed conditions.

    We recommend that you...

    • Keep your passport & excess cash locked in your safe.

    • Ensure that any valuables you are carrying are secure and out of view.

    • take out travel insurance (compulsory).

    • dress & travel with respect

    We encourage common sense, awareness and safe travel practices for a fabulously fun and rewarding journey.

  • Yes, it’s essential that you are covered by a comprehensive travel insurance policy that adequately covers you for your trip. We strongly recommend that this is taken out at the time of booking.

    It is your responsibility to understand the specifics of your policy, and to ensure that you have taken out adequate travel insurance for your needs. We will ask you for proof of insurance in the lead up to your trip.

    We also strongly recommend checking the options around cancelling due to ‘fear of travelling’ and COVID-19 as the specifics vary amongst insurance providers.

  • Yes, it is a requirement of entry to Morocco that you are fully vaccinated against Covid-19, at least two weeks prior to arrival. You will be required to provide your vaccination pass / certificate upon entry, and we recommend that you carry a copy with you at all times.

  • There is no visa required for Australian passport holders, travelling to Morocco.

 

Group Tours

  • We have capacity for up to 15* guests, however our average group sizes range from 10-13 guests, plus our host, guide & driver. We’ve found this is the perfect size range to foster a warm & inclusive environment, allowing us to travel beautifully and savor the magical experiences together. It also gives us great flexibility to include truly incredible, bespoke experiences.

    *unless stated otherwise.

  • Yes of course! Solo travelers are always welcome. Our boutique size tours are warm and inclusive, and over the years every single group has bonded and formed beautiful friendships that have flourished on and beyond our journeys.

    We have single room options on all tours, however, as a solo guest, if you were keen to share a room we will do all possible to match you up with a roomie! (if this isn’t an option, the single room supplement will apply)

  • Our beautiful group tours are designed to give each guest a rich, immersive and fabulously fun experience in this amazing Kingdom.

    On each of our tours there are varied shopping opportunities through local artisans, merchants and designers.

    Our tours are not designed for large scale, complex or commercial sourcing. Given the timeframe & process involved in large volume sourcing, we highly recommend allowing some extra days - usually at the end of our tour. We are well versed and connected in commercial sourcing & shipping in Morocco, and would love to help design a sourcing ‘add-on’ that will allow you to focus on your job at hand, without it impacting the group tour.

  • Absolutely! There’s nothing more fabulous than a PRIVATE getaway, curated JUST FOR YOU!

    We work with you to design the most amazing getaway, ensuring that every detail on your wishlist is met! We’ve hosted many private tours, for groups of friends, for couples and for brands.

    The minimum guest number is 8 for a hosted tour. If you didn’t have this number, or don’t need a host, we can still arrange a private trip with a guide and driver.

  • We will outline the inclusions & exclusions in each itinerary, but in almost all cases it will include

    • airport transfers

    • all accommodation

    • all meals

    • private air-conditioned transport & driver,

    • experienced tour leader,

    • tour host and …

    • all our fabulous, immersive activities & entries (including some surprise, private experiences!)

  • Arrival - please book your flight so that you arrive into Casablanca no later than mid afternoon on the day of your tour.

    If you are arriving before the tour start date, we are happy to arrange your additional accommodation and airport transfers at our negotiated rate. Once booked we’ll confirm the details and extra costings to you directly

    Departure - If your departure is via the Middle East (eg. Emirates, Qatar, Etihad) please arrange your flights out of Casablanca the final day of your tour, no earlier than midday.

    We provide a private transfer to Casablanca Airport (included as part of your tour). This is much more reliable than a domestic flight connection from Marrakech to Casablanca, and takes roughly the same amount of time.

    If your departure is to Europe/UK/USA you have the option to fly out of Marrakech OR Casablanca on the final day of your tour (no earlier than midday, if flying out of Casa)

 

Private Trips

  • Yes we do! Designing incredible trips in Morocco is our specialty!

    We work collaboratively with you to design a bespoke trip, taking into account your wishlist, style of travel and budget.

    Whether it’s a solo trip, a couple’s getaway or an extended family or friend adventure we’ll work with you to create a magical trip of a lifetime!

  • We are a Full Service agency, meaning that we handle all of your Moroccan arrangements - from your arrival through to your departure.

    Handling all your arrangements best equips us to provide you with seamless logistics, exceptional service and personally curated experiences, ensuring you have an incredibly enriching and effortless journey. The ULTIMATE journey!

    As such, we can’t accept requests for ‘part’ bookings.

  • Yes! From personal experience, we can assure you that Morocco is an incredible destination for families!

    With such huge diversity, there’s something for everyone….

    Incredible scenery - desert dunes, expansive coastlines, scenic mountains and fertile valleys

    Immersive experiences - sunset camel treks, sand-boarding in the dunes, calligraphy classes, basket making or learning the art of cooking a tagine.

    Insightful cultural exchanges - visiting schools or associations, playing soccer with neighbourhood kids, drumming & dancing with the locals under a sky full of stars!

    Whether you want a relaxed family holiday, or an adventure packed getaway, or a combination of both, Morocco has a richness that will stay with you and your family well beyond your trip, and we’d love to design it for you!

Terms & Conditions

To read our full Terms & Conditions please click here